At ShiMo Global, the most important asset of our business is our Clients! It is our utmost responsibility and long standing commitment to make sure that we safeguard the privacy of your personal and business information that you have entrusted us with. In the process of doing business in the most lawful, ethical way and providing you the highest quality products and services it is imperative that we have your personal information with us, so occasionally we may ask you for it. Many times the federal, state, and local laws and regulations may even require us to do so. But we realize, it is very important to you that we safeguard all your personal information with confidentiality and use it responsibly.
At ShiMo Global, we make serious efforts in limiting the gathering, use and retention of our clients’ personal and business information to the minimum, where we can reasonably feel that it will assist us in providing you with world class products, services and support in the most cost effective way, yet meet all applicable laws and regulations.
The following Privacy Promise outlines the types of personal information we gather to provide you with new products and services; why and how we use this information and what measures we take to safeguard it. As used throughout this promise and anywhere else on the web, the term "ShiMo Global" refers to the ShiMo Global Group LLC and all its affiliates and partners worldwide.
The Source and Use of Information
The primary source of personal and business information that we keep at ShiMo Global of our customers come directly from the customers requesting for ShiMo Global products and services. The personal and business information that we may typically ask include but not limited to your (and/or your spouse’s) name, address, other contact details, age, occupation, income, name of employer, marital status, driver license number, social security number, etc. We ask and use this information only for provisioning of services, managing your account and relationship with us, customer billings and inquiries, facilitating you with customer and technical support and from time to time informing, advising and recommending you about savings, new products and services by ShiMo Global . We may ask or collect information about your feedback and experience with ShiMo Global. We may also collect additional information about you in the form of your credit history from consumer credit reporting agencies in order to better understand and serve your needs with ShiMo Global and/or in the event your account is in default financially and/or otherwise with ShiMo Global.
You are under no legal obligation to provide us with any of the personal and business information that we may request you to provide for our products and services. In the event you object or fail to provide us with necessary personal and business information, it might result in our inability to provide you with any of our products, services, benefits and promotions.
We request that from time to time you keep us updated on your personal, business and contact information so that we can always provide you with effective services at the most efficient manner possible. We will do everything to ensure that your information is handled and protected with privacy in the most secured and confidential way --- it is our pledge to you!
Non Disclosure of Personal Information to Third Party Companies
ShiMo Global does not disclose or share its clients’ personal and business information to any external third party company under any circumstance unless previously informed and authorized by the client and/or required by applicable laws and regulations. At ShiMo Global, our clients can request to withdraw their previously given authorization for external third party personal information disclosure and share at anytime.
At ShiMo Global, we always maintain complete control of our clients personal and business information on their behalf!
Disclosure of Personal Information within ShiMo Global
In providing you the most efficient and finest telecom services from time to time ShiMo Global may share or give access to your personal and business information within its ShiMo Global affiliates and authorized partners only. Such sharing or accessing of confidential information will always be done within the conformity of the applicable laws, regulations, client confidentiality agreements, ShiMo Global policies and/or when a client has consented to such sharing or accessing of personal and business information.
Changes to Privacy Promise; Other Promise Statements
As we are constantly thriving on improving the quality of lives for our valued customers by offering innovative products and services, from time to time this privacy promise may change or get revised concerning the gathering, collection, and use of our clients personal and business information. Any such change or revision of privacy promise will be immediately posted on our website and be effective upon posting. We suggest that you read the privacy promise regularly to make note of any such change that might affect you.
